Products:Why are Tango Brujo´s shoes different ?Our shoes and our clothes are designed products. It means that they have been developed from the deep awareness and knowledge of the dancers, of their needs, of the different uses and situations where the shoes have to support them. Their shape, materials, grasps and soles have been carefully chosen to perfectly adapt themselves to every situation and every dancer.That is why TB shoes are mainly functional shoes, that give your comfort and safety, that protect the foot and adapt themselves to every situation and skill level; that allow you to achieve maximum freedom; that use first quality materials with no synthethic components. TB shoes are made from the moment we know you, from the moment we understand your needs. This is the way we determine the materials, designs and colors, making unique shoes as they are the shoes you functionally need, with exquisite aesthetics and that protect your feet. Functionality is the core, materials and designs are developed therefrom. That is why at Tango Brujo you will find shoes suitable for all levels, all situations and all ages. What should I consider when buying my tango shoes ?See «Some recommendations about dance shoes».How should I take care of my tango shoes ?See «Some recommendations about dance shoes».Are TB shoes suitable for other styles of dance ?Yes, of course. Our shoes are suitable for dancing salsa, ballroom, rock and roll and mambo. Our sneakers are also used to dance all styles, specially jazz.In the case of dances such as tap, folklore or flamenco, it is necessary to use some shoes that comply with special requirements, especially for zapateo, haciendo necesaria otra materialidad para los tacos y recubrimientos metálicos en los fondos. If I not sure with the size, how should I measure my foot ?Measuring your foot is very easy. Standing on a sheet of paper, draw the shape of your foot taking into account that the pencil should be in the correct position (90º) and the point should not be very thick. After drawing the shape, draw a straight line that goes across the longest end of the foot (touching the end of your longest toe) and another line that goes across the end of the heel. Then, with a ruler, measure the distance between both lines and this is the length you should tell us for determining your size.Afterwards, you follow the same steps to measure the width, drawing a line through the most outstanding points of both lateral sides and take the measure again. This is the width of your foot. It is very important that the lines be straight; otherwise, the measurements will not be duly taken. Remember that one of the characteristics of feet is that they usually get wider during the day, so it is advisable to take the measurements in the afternoon so the shoe may adapt better to the use when the foot is wider. Can I choose size, heel and color of bargains ?No, bargains are unique pairs, and sizes, colors and heels available are those shown in the site. Remember that bargains cannot be changed or returned.Can I choose the size, heel and color of other products ?Yes, but remember that when making changes the requested products turn into special sizes, so their price also increases, as well as the time of manufacture. When requesting special sizes, we will contact you to specify estimated prices and times for their manufacture.PurchasesHow can I purchase through this site ?See recommendations to purchase at our virtual store.How long will delivery take ?See methods of payment and delivery virtual store.How can I pay for the products ?See methods of payment and delivery virtual store.What will happen if I am not satisfied with my purchase ?We are sure that you will be delighted with your purchase. In order to guarantee your satisfaction, every order is thoroughly supervised before being sent to be sure that it perfectly matches your request. However, if the product is not the one you expected, you can change or return it, provided you follow the necessary steps described in «After-sales services / changes and returns».Can I order a catalogue ?We consider our site as an on-line catalogue which contains all our products available for on-line sales. We also present all our new collections and inform you via email their launching. We also update stock in a permanent way. Therefore, our website is the most complete and updated catalogue we can offer you.If you are reseller, importer or would like to be an agent, you can get your special catalogue for wholesalers. For more information, send us an email to info@tangobrujo.com.ar and we will inform you about its cost and prepare a special personalized issue. What does «product in stock» mean ?It means that the product is immediately available at our store, in the size, color and with the heel mentioned in the site, so it can be immediately sent to you. Products out of stock may be discontinued products or items that have not entered stock yet. In this latter case, you will be informed about the possible delay in delivery according to our production times.Can I ask for a product from anywhere in the world ?Yes, we send our products all over the world. If, in one special case under determined circumstances, the product cannot be delivered, we will inform you via mail. For more information about deliveries see «Methods of payments and delivery virtual store».Can I select the company for the delivery ?No, all our orders are sent via TNT courier service, in order to offer you the most economic and soonest delivery.What happens if I am not at home to receive my order ?The courier service will leave you a notice informing about the delivery. If the product cannot be delivered for any reason, the parcel will be returned to Tango Brujo and we will ask you to confirm the order to check details. If you confirm it, you will have to pay delivery again and we will resend the product.Should I pay taxes or fees when receiving my order ?It depends on your country and its Customs regulations. We advise you to contact your Customs Office and be informed about the respective regulations.In case you have to pay any kind of Customs charges, they will be on your account and will not be included in the price of the product. What will happen if I have any question about my order or if I change my opinion ?Send us an e-mail to info@tangobrujo.com.ar indicating your order number and question and we will answer as soon as possible.Can I cancel my order after its confirmation ?Yes, provided that you meet the requirements established in « After-sales services of Virtual Store ».What happens if I only receive part of my order ?If you receive only part of your order, it may be because all packages have not been sent at the same time from Customs. Likewise, we will inform you the reference number of every package so you can follow them up individually. In case of doubt, send us an e-mail to info@tangobrujo.com.ar indicating your order and delivery numbers and we will check the reasons of the delay.How can I create a group of purchase and get benefits ?Creating a group of purchase is very easy. Visit « Groups of Purchase » at the virtual store and you will get all the necessary information.How can I make wholesale purchases ?To receive information about wholesale purchases, discounts and special benefits, register at our special transactions section. |